Last Updated: 15th of November 2025
Welcome to Aorthea. These Terms and Conditions ("Terms") govern your access to and use of the Aorthea platform, including our website, mobile applications, AI-powered healthcare services, and related features (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must discontinue use of the Services immediately.
By creating an account, accessing, or using any part of the Aorthea Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and any other applicable policies.
If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
You must be at least 18 years of age to use the Services independently. Users under 18 may use the Services only with the involvement and consent of a parent or legal guardian.
You represent and warrant that all information you provide during registration and use of the Services is accurate, current, and complete.
To access certain features, you must create an account. You agree to provide accurate and complete information during registration.
We reserve the right to suspend or terminate your account if we believe you have violated these Terms or engaged in fraudulent or harmful activity.
You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to use the Services in any way that violates applicable laws or regulations.
You agree not to:
IMPORTANT MEDICAL DISCLAIMER
Aorthea provides virtual doctor consultations by licensed healthcare professionals ONLY. We do not provide medication fulfillment or work with unlicensed providers.
Our AI features are non-diagnostic and not a replacement for medical review. All medical services are provided by independent, licensed healthcare practitioners who conduct professional evaluations and consultations.
In case of a medical emergency, call your local emergency services immediately. The Services are not intended for emergency medical situations.
Our AI-powered features are non-diagnostic and provide insights only to assist licensed healthcare professionals. AI-generated content is not a replacement for medical review and must be validated by a licensed healthcare professional. No medical decisions should be made based solely on AI recommendations.
Certain features of the Services require payment. All fees are as described on our pricing page and are subject to change with notice.
All payments are processed securely through third-party payment processors. You agree to provide accurate payment information and authorize us to charge your payment method.
Refund policies are outlined on our pricing page. Generally, one-time lifetime purchases are non-refundable except as required by law.
All content, features, and functionality of the Services, including but not limited to text, graphics, logos, software, and AI models, are owned by Aorthea and are protected by copyright, trademark, and other intellectual property laws.
You retain ownership of any personal data and content you upload to the Services. By uploading content, you grant Aorthea a limited license to use, store, and process your content solely for the purpose of providing the Services.
You may not:
Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information and health data.
We comply with HIPAA, GDPR, and other applicable data protection regulations. Please review our Privacy Policy for detailed information.
The Services may contain links to third-party websites or integrate with third-party services. Aorthea is not responsible for the content, privacy practices, or terms of service of any third-party sites.
Your use of third-party services is at your own risk and subject to their respective terms and policies.
The Services are provided "as is" and "as available" without warranties of any kind, either express or implied. Aorthea does not warrant that the Services will be uninterrupted, error-free, or secure.
To the maximum extent permitted by law, Aorthea shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses arising from your use of the Services.
Aorthea is not responsible for any medical outcomes, diagnoses, or treatment decisions made by healthcare professionals through the platform.
You agree to indemnify and hold harmless Aorthea, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.
We reserve the right to suspend or terminate your access to the Services at any time, with or without cause, and with or without notice.
Upon termination, all provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
Any disputes arising from these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date.
Your continued use of the Services after changes become effective constitutes your acceptance of the revised Terms.
If you have any questions about these Terms, please contact us:
Aorthea – Legal Department
Email: legal@aorthea.com
Address: 28 Geary St STE 650 Suite #425, San Francisco, California 94108, United States
Phone: +1 000 0000